Situation情境
John has been with Sun Tech for two years. He was recently promoted to assistant sales manager. Today, he is giving a presentation to Jake Lancer, the sales manager, regarding next year's sales.
約翰已經在太陽科技工作了二年，他最近被升為業務副理。今天，他正在為業務經理傑克•藍瑟做有關明年業務的簡報。

Dialogue對話

John：Please take a look at these comparison charts. They illustrate the sales generated in this region over the past five years. As you can see, there hasn't been much growth.
請看一下這些比較圖表，這些圖表說明了過去五年在這地區所創造的業績。就你所看到的，並沒有多大的成長。

Jake：Yes. Sales are strong, but they should be stronger. And individual product sales？
是啊，雖然銷售業績不錯，但應該還可以更好。那個別產品的銷售業績如何？

John：The products out of Mexico are doing well, while those from Thailand are not.
墨西哥製造的產品賣得不錯，而在泰國製造的則不然。

Jake：Is it due to poor quality or the price？
是因為品質不良？還是價格方面的問題？

John：Neither. It has to do with design. Five of the from customer feedback.
都不是。是設計出了問題。墨西哥廠的產品設計，六件裡有五件是根據客戶給的回函建議。

Jake：What are you getting at
你的意思是？

John：Nobody knows the customer better than Sales. So I propose that we organize cooperative teams with the sales and design department to create next year's product line.
沒有人業務部更瞭解顧客的心態。所以我建議業務部門與設計部門組成聯合團隊來設計明年的產品線。

Jack：Terrific idea, John, and I'm sure the others will agree. Glad to have sharp people like you on our team, John.
非常棒的構想，約翰，我確定其他人都會同意。很高興有你這樣機靈的人在我們的團隊中，約翰。

John：Thanks, Jake
謝謝你，傑克。